Below you will find the answers to some common questions regarding our services.

If you have further questions, please Contact Us.

FAQs:

Where can I find the Rental Terms and Conditions?

Under the Terms tab on the homepage. You can also find them on the third and final step of the booking process under the Rental Conditions link at the bottom of the confirmation page.

Is a credit card in the main driver´s name required?

No, you don´t need the main driver´s credit card to make a reservation. Additional drivers (free/no extra cost) can be added on arrival at the rental office. All additional drivers must be present at the rental counter at the time of rental with their own driver´s license to sign the rental agreement.

How can I add additional or extra drivers to my booking?

Additional drivers (free/no extra cost) can be added on arrival at the rental office. All additional drivers must be physically present at the rental counter at the time of rental with their own driver’s license to sign the rental agreement.

Where do I pick up the car when I have arrived in the airport?

We offer a pick up at Keflavik International Airport. When your flight has arrived, our employee will be waiting for you with your name on a whiteboard.

What documentation do I need to take with me to the rental desk?

You will typically need to bring

Passport, drivers’ license, and credit card.

What is a fuel policy?

Our fuel policy is “pick-up full – return full.”

What is Collision Damage Waiver (CDW)?

Collision Damage Waiver (CDW) is an insurance limiting your liability to the excess amount in case of damage

CDW comes with all our rentals – at no cost.  This insurance has exclusions such as damage to glass (e.g. windows